Privacy Policy

Last updated: 1 September 2026. This Privacy Policy explains how Ryqovanix Pty Ltd ("Ryqovanix", "we", "our", "us") collects, uses, stores, and protects personal information when you visit the Ryqovanix website or submit an access request.

1. Who We Are

Ryqovanix is operated by Ryqovanix Pty Ltd, a company registered in Australia. Our contact details are:

  • Address: Level 12, 333 Collins Street, Melbourne VIC 3000, Australia
  • Email: [email protected]
  • Phone: +61 3 9000 2847

2. Information We Collect

We collect personal information in the following situations:

  • When you submit an access request or contact form, we collect your name, email address, and the content of your message.
  • When you visit our website, we may collect standard server log data including your IP address, browser type, and pages visited.
  • We do not collect card details, account credentials, or sensitive personal data through this website.

3. How We Use Your Information

Personal information collected through this website is used solely to:

  • Review and process your access request or support enquiry.
  • Respond to your message and follow up if clarification is needed.
  • Improve the performance and usability of the Ryqovanix platform and website.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Storage and Security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access. Information submitted through the contact form is stored securely and accessible only to authorised Ryqovanix personnel.

5. Data Retention

We retain personal information for as long as necessary to process your request or as required by applicable law. You may request deletion of your information by contacting us at [email protected].

6. Your Rights

Under Australian privacy law, you have the right to access personal information we hold about you and to request corrections. To exercise these rights, contact [email protected].

7. Cookies

The Ryqovanix website may use functional cookies to maintain session state and improve user experience. We do not use advertising or third-party tracking cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be published on this page with an updated date at the top.

9. Contact

If you have questions or concerns about how Ryqovanix handles your personal information, please contact us at:

  • Email: [email protected]
  • Phone: +61 3 9000 2847
  • Address: Level 12, 333 Collins Street, Melbourne VIC 3000, Australia